Empower customer service with customer behavior data
Leverage the customer data gathered online to transform it into a valuable tool for your branch representatives or customer service assistants.
Client’s challenges:
The tricky part is to unify online and offline data in one rich data stream, and most importantly, deliver this data to branch staff or customer service agents.
Meiro’s solutions:
Meiro CDP collects, cleans, and unifies data under a single customer view and democratizes the access to it for different business units and departments. Business users such as customer support can leverage historical data sets across online and offline customer interactions in their communications. This enables them to navigate the conversation in a more effective way and make it more meaningful for both parties.
Look no further — unleash the full potential of your customer data with Meiro.
More use cases to explore
Churn management
Prevent churn and boost conversion rates by up to 22% with personalized retention campaigns that drive customer engagement.
Learn more
Customize notifications based on weather conditions
Engage your users in real-time and respond quickly to the dynamic nature of their environment.
Learn more
Double opt-in
Build trust with customers and improve reach of direct marketing campaigns with a Double Opt-in (DOI) system for receiving consent.
Learn more