Empower customer service with customer behavior data
Leverage the customer data gathered online to transform it into a valuable tool for your branch representatives or customer service assistants.
Client’s challenges:
The tricky part is to unify online and offline data in one rich data stream, and most importantly, deliver this data to branch staff or customer service agents.
Meiro’s solutions:
Meiro CDP collects, cleans, and unifies data under a single customer view and democratizes the access to it for different business units and departments. Business users such as customer support can leverage historical data sets across online and offline customer interactions in their communications. This enables them to navigate the conversation in a more effective way and make it more meaningful for both parties.
metrics
funnels
channels
Looking for ways to improve campaign performance, find new customers, and drive revenue?
Look no further — unleash the full potential of your customer data with Meiro.
More use cases to explore
Golden record of customer
Unify customer data across your business units and products under a single customer view.
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Personalize CX to anonymous visitors
Reengage and convert unauthenticated users with web personalization thanks to 1st-party tracking.
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Risk management
Mitigate risks by identifying potential fraudulent activities through real-time analysis of customer behaviors and anomaly detection.
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