The CDI Category, Defined

Customer Data Infrastructure, Done Right

Legacy CDPs lock your data in. Tag managers break every sprint. Customer Data Infrastructure (CDI) replaces both — one sovereign control plane for ingestion, identity, and routing.

  • Sovereign Deployment
  • Agentic Orchestration
  • Zero-Tax Scaling
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What is Customer Data Infrastructure?

CDI is what engineering teams adopted once legacy CDPs — Segment, mParticle, Tealium — stopped making sense: rigid schemas, SaaS-only, MTU pricing that punishes growth.

The warehouse is the source of truth. Routing is policy-driven and agent-executed. Identity resolution is inspectable, not a proprietary graph. Deployment is yours — any cloud, any region, on-prem.

CDI gives engineers control over collection, identity, and routing, and marketers the audience tools they need — without filing tickets.

Why legacy customer data stacks fail

MTU pricing tax

Six- and seven-figure fees as you scale. You pay for user counts, not for what the data is worth. Growth gets expensive before it proves out.

Vendor-locked SaaS

No sovereignty, no deployment flexibility. GDPR, banking, and healthcare regulators now rule out US multi-tenant SaaS for sensitive customer data.

Reactive observability

You find out data is broken from a dashboard, three days late. Reports are already wrong. Campaigns have already optimized on bad signals.

The manual labor trap

Every new tool means a new SDK, a new sprint, a new on-call rotation. Engineers spend their week plumbing instead of building.

The Meiro Pipes approach to CDI

Unified ingestion

One SDK, one endpoint — web, mobile, server, webhooks. JavaScript transforms at the edge, sandbox-isolated. Schemas validated on the way in.

Transparent identity resolution

Unlimited custom identifier types. Merge rules in plain config, not a black box. Every stitch is traceable and overridable.

Policy-driven routing

Describe routing logic in plain English. Piper drafts the config. You approve and ship — full audit trail.

Glass-box observability

Every event is traceable end-to-end. Live inspector, error monitoring, Piper root-cause analysis, SIEM-ready audit logs.

Deploy anywhere

Self-hosted, BYOC, or managed. AWS, GCP, Azure, on-prem. Any region. Meet residency requirements without re-architecting.

Event-volume pricing

Not MTU. Free trial for self-serve. Enterprise pricing tracks throughput, not headcount.

Architecture

How it flows

Meiro Pipes sits between your data sources and your activation surface — warehouses, ad platforms, analytics tools, and CDP — with identity and governance enforced at ingestion, not downstream.

CDI vs legacy CDP vs build in-house

Capability Meiro Pipes (CDI)Legacy CDP (Segment / mParticle)Build In-House
Deployment Self-hosted / BYOC / ManagedSaaS onlyFull control
Time to production DaysDays–weeks6–12 months
Pricing model Event volumeMTU (punishes growth)Engineering cost
Identity resolution Transparent, nativeProprietary black-boxMust build
Governance Policy-driven at ingestLimitedMust build
AI co-pilot Piper (native)NoneNone
Annual cost (mid-market)* $40–60K$150–300K+$400K+ (2 FTEs)

* Annual cost estimate for mid-market (500M–1B events/month). Legacy CDP figures based on public pricing. Build-in-house assumes 2 senior FTEs plus infra.

Customer Results

Used in production at banks,
retailers, and travel companies

Komerční Banka Banking · Czech Republic
400M+ events processed monthly
95% of customer interactions tracked in real time

Deployed on-premise in a Kubernetes-managed environment to meet Czech financial regulations. Zero data egress.

DER Touristik Travel · DACH region
$200K additional revenue in 30 days
+92% increase in Return on Ad Spend

Identity stitching across 6 brands and domains. Better-targeted campaigns through unified customer profiles.

Start in 48 Hours

Take control of your customer data infrastructure. Start in 48 hours.

  1. 01
    Tech Review

    30-min architecture deep dive with a Meiro engineer

  2. 02
    Pilot

    Test environment with live traffic — your data, your stack

  3. 03
    Production

    Phased rollout, Piper-assisted setup

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