Travel
Meiro CDP for travel: 3-minute demo
One family, two touchpoints: how Meiro joins website intent with an earlier agency booking and acts on it in real time.
What you'll see
Website and app, CRM, booking engine, account logins and the service desk stream into Meiro Pipes. The moment an anonymous visitor books, the browser is stitched to the CRM record, email, phone, login and app device.
The profile holds travel intent (destination, hotel, dates, party and departure airport), every booking online, in an agency or by phone, plus loyalty, consent and service cases. Segments such as high-intent families who have not booked update live.
Website personalisation follows each click. Travellers who book or complain are excluded from paid media and CRM campaigns at once, and journeys in Meiro Engage re-check bookings, complaints and consent at every step.
Transcript
A family is looking at Mallorca on a tour operator's website. Two adults, one child, flying from Frankfurt. Last year they booked Crete in a travel agency. The website has no idea.
Meiro is the customer data platform that connects these dots and acts on them in real time. It runs in your own cloud, so traveller data stays under your control. Meiro Pipes brings every source together.
Website and app, CRM, booking engine, customer account logins and the service desk stream events in real time, each with its own identifiers. Identity resolution turns them into one traveller. The moment the anonymous visitor submits a booking, the browser is stitched to the CRM record,
email, phone, login and app device, in real time. The profile holds the whole picture. Travel intent with destination, hotel, dates, party and departure airport. Every booking, online, in the agency or by
phone. Loyalty, consent and service cases. Segments build on that. Families with high intent who have not booked. Travellers who researched online, then booked in an agency.
Cross-device customers. All updated live. On the website, personalisation follows behaviour. Every click updates the decision on the page in real time. Inspiration, a saved quote, a recovery offer, then
pre-trip service. When someone books or complains, they are excluded immediately from paid media and CRM campaigns. Frequency caps limit contact per channel, so no budget goes to travellers who already said yes. Meiro Engage turns intent into journeys.
An email with the exact trip, an SMS the next day, alternatives after three days. Agency customers hear from their own agency. Every step re-checks bookings, complaints and consent. Reporting closes the loop. The booking funnel, lifecycle and suppression, and commercial
value, measured per scenario and per channel. Piper, the native AI agent, works on the same data. Describe a use case in plain language, and it picks the right attributes and drafts the audience for your approval.
Its briefs flag new opportunities every hour. For engineers, everything is scriptable. This entire demo was built with the Meiro CLI and API, from sources and identity rules to audiences and journeys, portable between environments. Meiro.
One traveller, every touchpoint, in real time.
Want to see it on your own data?
We will walk you through Meiro with the use cases that matter in your industry.