Building Trust Through Data: 2025 Strategies for Balancing Personalization & Compliance in BFSI
11:00 AM GMT
January 21, 2025
Jakarta
About the event
The updated event date is here! We thoughtfully rescheduled to uphold our commitment to gathering senior executives and key decision-makers.
Join senior leaders in Indonesia’s Banking and Financial Services sector to explore leveraging data to build trust, enhance customer experience, and drive growth within OJK compliance. Experts from Meiro and Oliver Wyman will share deep & actionable insights and trends as we forge into 2025.
Who Should Attend?
This is an intimate event intended for senior business and technical directors in the Indonesian BFSI sector. The event has been curated to deliver key insights and opportunity for discourse in areas pertaining to Customer Data, Digital Strategy, Customer Experience, IT & Marketing.
Key Takeaways:
- A roadmap for building OJK-compliant data strategies that foster customer engagement and drive revenue.
- Expert insights from industry leaders on challenges and best practices for data-driven customer experiences.
- Networking opportunities with industry peers, fostering collaboration and sharing actionable strategies.
Speakers
Director, Solution Consulting
Quinn is a an experienced consultant with a background in Digital Transformation, Performance Marketing, Data Analytics and Customer Experience Management. She currently leads the analytics team and manages client projects at Meiro.
Partner, Oliver Wyman
Erik has over 16 years of expertise in the Indonesian financial services sector. Having led top tech firms, consulting companies, and banks, including as General Manager for Transformation at the Commonwealth Bank of Australia, he has driven impactful retail and corporate banking initiatives, digital strategies, and onshore investments. Notably, Erik played a key role in Indonesia's payment system modernization, showcasing his commitment to innovation and customer-centric solutions.
Head of Ogilvy One Indonesia
Ajay has over 16 years of expertise in customer-centric strategy, spanning diverse industries across the region. With deep expertise in marketing technology, digital strategy, and customer experience, he has collaborated with leading institutions such as Citibank, Standard Chartered Bank, and DBS Bank to drive transformative initiatives.
Head of IT, PT Asuransi Ciputra Indonesia
Hansen is an accomplished IT leader with over 15 years of experience in the industry. He has excelled in key roles in IT management and leadership, driving technological innovation and operational excellence across various sectors. With his extensive expertise, Pak Hansen is a valuable voice in shaping IT leadership and strategy as Indonesia advances further into the era of digital innovation.